Designed by subject-matter experts, this call centre assessment is especially meant to cater to the level of technical and vocational skills required in a professional dealing with inbound calls, customer queries, client concerns, etc.
If you want to ensure the highest quality of service delivery, you get the best results when you hire the appropriate person with the skill and aptitude for the role.
This assessment is a call centre simulation that ensures a structured call centre assessment of candidates based on competencies like customer service orientation, work management, cognitive ability and other traits that ensure success in the role of a customer care representative.
This call centre exam is suitable for roles across all industries that require customer interactions over inbound calls as well as direct interactions with customers.
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The test costs $25 per individual. Kindly pay using the “Pay for test” button.
After payment is made, please email info@midridgetalentacademy.com your receipt.
In 48 – 72 working hours, you will be sent the link to the test so that you can get started.
They will be sent an invitation link to take the test within 48 – 72 working hours.
