Course description
Knowing the right business etiquette for a variety of professional encounters can help you avoid conflict and maintain successful working relationships. You will learn how to negotiate frequent business scenarios with professionalism in this course. How to recognize and work with various personality types, as well as how to read body language. How to dress for your industry, Interact with business people in an engaging and polished manner.
What You Will Learn
- The principles of professional behavior in the workplace.
- Understand interview etiquette and how to conduct yourself during meetings
- How to be approachable and engaging in a professional manner in the workplace.
- How to develop and improve your body language, by using your gestures and posture in a positive and confident way.
- What to do in order to sound intelligent and competent in business conversations and earn respect in the workplace.
- How to improve communication skills in the workplace and know how to start, continue and end a conversation.
- How to develop electronic etiquette for professional communication through email, voice messages, text messages, etc.
- How to develop an awareness of multicultural etiquette
- How to approach networking events with strategy, skill and less anxiety (because you know what to do).
- How to dress for your industry (traditional, creative, or casual).
- How to manage your online presence and reputation.
Delivery: E-learning (interactive, self-paced & convenient, and affordable)